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Telemedicine Visits

While we would love to see your smiling face in person at the office, we understand that situations may occur that make coming in to the office difficult. We have made it possible for patients to continue to receive care without leaving their homes if necessary.

Telemedicine visits use technology that allow you to talk with Dr. Philip over a secure audio/video platform built in to our patient portal. We understand that it can sometimes be complicated using new technology, so we have created tutorials to walk you through the process of getting onto your telemedicine visit. 

There are several different options to access your telemedicine visit. Please see tutorials below. If you are still having difficulty accessing your televisit, please call our office and we will be glad to assist you. 

We do limit these visits to concerns that do not require a direct physical exam by a physician, so there is a chance you may be asked to come in to the office if a physical exam is required. Annual wellness exams/physicals will NOT be done by televisit. 

Email Appointment Confirmation

You will receive an email with your telemedicine appointment details. This works best on a smart phone (iPhone or Android) but can be done from a laptop/computer that is video enabled. View the tutorial on accessing your appointment here: 

Emailing Telemedicine
Telemedicine Patient Portal
Healow Application

Download the Healow App on your smart phone or tablet (iPhone or Android). This is the app for the patient portal and gives you the ability to do your televisit as well. View the tutorial on logging in and accessing your appointment through Healow here:

Computer/Laptop

You can access your televisit either by logging onto the patient portal or through your email appointment confirmation. After logging into your patient portal, you should see the appointments on the left lower side of your screen.

 

Click on your telemedicine appointment to get started. Please be sure you are using a VIDEO and AUDIO enabled computer or laptop (web cam/microphone).

 

Your web browser should be GOOGLE CHROME 32 BIT, FIREFOX, or SAFARI.

Internet explorer and Google Chrome 64 bit are NOT compatible. 

Patient Portal Telemedicine
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